Correct: Wi-Fi disconnects on the laptop


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Many users have reported problems with the Wi-Fi connection, especially the fact that Wi-Fi is disconnected frequently.

Wi-Fi Ralink cards seem to be having major issues with Windows 10 or older. But here are some other common occurrences:

  • Wi-Fi is disconnected after sleep – If you want to save power, you can do so by using sleep mode. However, many users reported that their Wi-Fi did not work after waking the PC from sleep mode.
  • Err_internet_disconnected pop-up – Sometimes this message is accompanied by Wi-Fi problems. This is not a serious issue and you should be able to fix it with one of our solutions.
  • Wi-Fi disconnects randomly / continues to drop – This is a variant of this issue, and many users reported frequent and random disconnections.
  • Wi-Fi gets Limited access – According to users, you may get one Limited access message. You will be able to connect to the wireless network, but you will not be able to access it Internet at all.
  • Wi-Fi is not connected / detected
  • Wi-Fi disconnects with VPN / when other devices are connected – Sometimes Wi-Fi problems can occur if you have multiple devices in the Wi-Fi network. While a VPN is one of the best ways to protect your privacy online, it seems to cause these issues.

What can I do if Wi-Fi is disconnected frequently on Windows 10?


  1. Use the network debugger
  2. Uninstall the network card device
  3. Adjusting the power options
  4. Remove the security software
  5. Disable roaming sensitivity
  6. Disable 802.11n mode
  7. Change channel on your router
  8. Uninstall Intel Pro Wireless for Bluetooth technology
  9. Block your PC from connecting to different networks
  10. Flush your DNS or use Google DNS
  11. Change your connection to Private
  12. Prevent Thinkvantage Access Connections from starting
  13. Set the wireless frequency to 5 GHz
  14. Change WiFi channel width
  15. Disable the WiFi Sense feature

1. Use the network debugger

use the network debugging tool
  1. Enter in the search field on the home screen Troubleshooting.
  2. Open Troubleshooting settings.
  3. click on Multiple troubleshooting programs.
  4. click on Internet connections to run the dedicated debugger.

2. Uninstall the network card device

  1. Type Unit processing in the search field on the home screen and press enter.
  2. Expand Network adapter and then right-click Network Card.
  3. click on Uninstall and restart the computer.
    WiFi disconnects after sleep

Windows 10 will detect the network adapter and then reinstall it. Check now if you can connect to the Internet.


3. Adjust the power options

  1. Go to Control panel, and click Unit processing.
  2. Right-click on the installed network adapter and select Properties from the menu.
    WiFi is disconnected err_internet_disconnected
  3. Look for Power management category. Uncheck Let the computer turn off this unit to save power and click OK to save changes.
    Laptop disconnects from WiFi

and here is the other:

  1. Press Windows button aka Windows Orb.
  2. Type Control panel.
  3. Select Power options under Control panel.
    WiFi disconnects randomly
  4. click on Change plan settings next to the selected plan.
    Windows 10 WiFi continues to drop
  5. click on Change advanced power settings in Edit schedule settings.
    WiFi has limited access
  6. Scroll down to Wireless adapter settings and expand it, and expand it accordingly Power save mode.
    WiFi is not connected
  7. click on On battery and Plugged in drop down and select Maximum performance on both.

4. Remove the security software

fix Wi Fi disconnection often

If Wi-Fi is disconnected frequently, it may be due to your security software.

Many third-party antivirus tools will interfere with Windows and cause various problems to occur.

To resolve this issue, it is recommended that you disable your antivirus program and see if it fixes the issue.

If disabling the antivirus program does not resolve the issue, you may need to remove the antivirus software.

Keep in mind that uninstalling your antivirus software may not solve this problem because many antivirus tools tend to leave certain files and registry entries after you uninstall them.

To resolve this issue, it is recommended that you use a dedicated removal tool to remove the antivirus program and all associated files.

Almost all antivirus companies offer removal tools for their products, so be sure to download a removal tool for your antivirus program and use it to remove all the files associated with the antivirus software.

After doing so, install the latest version of antivirus software or switch to a completely different antivirus solution.

Editor’s note: This article continues on the next page with several solutions to resolve Wi-Fi issues. To learn what are the best tools you can use for a fast internet connection, check out our collection of guides.

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